1. The coaching service
The Personalised Performance Plan is a single purchase package delivered by Dr Ricky Dann, Exercise Scientist & Performance Coach, for athletes who will follow their plan independently.
- A 60 minute consultation and full review of your training, goals and event.
- A personalised 8 to 12 week endurance training program.
- An individualised strength & conditioning program.
- Pacing, fuelling and event specific guidance.
- A clear progression roadmap and practical priorities moving forward.
The program duration and details are tailored to your needs and confirmed through the consultation. Ongoing weekly coaching, weekly check ins, continuous monitoring, unlimited messaging, routine program updates and Vector access are not included unless separately agreed in writing.
2. What the service is not
- Medical diagnosis, medical treatment or emergency care.
- Physiotherapy or rehabilitation unless separately provided by an appropriately qualified practitioner.
- Individual clinical dietetic care where a medical condition or clinical nutrition issue requires an Accredited Practising Dietitian or other appropriate clinician.
- A guarantee of race results, injury prevention or uninterrupted training.
3. Athlete responsibilities
- Provide accurate health, injury, medication, training and availability information.
- Tell Ricky about relevant changes before the consultation and before the plan is delivered.
- Read the plan and seek clarification before attempting anything you do not understand.
- Follow the plan within your abilities and medical advice; do not continue an unsafe session.
- Monitor your response while following the plan independently. Seek appropriate medical care and contact Ricky if a significant health or injury change affects the plan.
4. Fees, billing and cancellation
The package price is $399 AUD as a single purchase. It does not create weekly billing or an 8 week coaching commitment. Any different price must be confirmed in writing before purchase. Contact ricky@flownutrition.au promptly if you need to reschedule, cancel or discuss a refund; any applicable booking conditions must be provided before purchase. Additional services and any fee require separate agreement. Nothing in this agreement excludes or limits your rights and remedies under Australian Consumer Law, including where a service fails to meet consumer guarantees.
5. Onboarding and delivery
Complete this intake before the initial 60 minute consultation. Ricky will use your responses and consultation to build your personalised program and roadmap. The delivery date and format will be confirmed with you during the consultation. Delivery depends on receiving the information and any medical clearance needed to program safely. If information is missing or a delay arises, Ricky will discuss the next steps and revised timing with you.
6. Program changes and communication
This package is designed for independent use. Use the contact details supplied with your plan to clarify its instructions. Ongoing monitoring, scheduled reviews, routine adjustments and continuing coaching are not included. If your health, availability or goals materially change, pause affected sessions and discuss whether a separate review or additional service is appropriate. Any additional scope and price must be agreed before work begins. Communication is not an emergency service.
7. Exercise risk and safety
Endurance and strength training involve inherent risks including fatigue, musculoskeletal injury, falls, heat or cold stress and acute medical events. A personalised plan helps manage risk but cannot eliminate it or guarantee a result. You are responsible for choosing safe conditions and equipment, following medical advice and stopping if continuing may be unsafe. Seek urgent medical help for concerning symptoms. Ricky may require medical or allied health clearance before providing or progressing a plan. Dr Ricky Dann provides exercise science and performance coaching; this service is not medical care.
8. Data, connected platforms and AI-assisted administration
The service may use Google Meet, information you choose to share from platforms such as Strava, and productivity or AI tools to organise information, prepare notes, draft the plan and support analysis. AI assisted outputs are reviewed by Dr Ricky Dann before they are used in your plan. No ongoing tracking or monitoring is included.
Dr Ricky Dann collects the personal, training and health information in this form to assess service suitability, identify safety concerns and deliver your selected service. Information is stored in the private coaching system using Supabase and may be processed by the relevant connected platforms and administration tools described above, including providers outside Australia. Recording or transcription is optional and follows your separate choice below. Contact ricky@flownutrition.au to ask about access, corrections, privacy concerns or withdrawing consent. If essential health information cannot be provided, safe service delivery may need to be delayed or declined. See the privacy policy.
9. Recording / transcription
You can choose below whether the consultation may be recorded or transcribed for service notes and administration. You can decline and receive the service with written notes instead. Contact Ricky to withdraw consent for future recordings or transcription.
10. Intellectual property
Programs, templates and coaching resources are for the athlete’s personal use and should not be sold, published or redistributed as a coaching product without permission.
11. Ending coaching
The package is complete when the agreed consultation, program, guidance and roadmap have been delivered. The 8 to 12 week program is a period of planned training, not an ongoing coaching subscription. There is no automatic renewal. Ricky may pause delivery if essential safety information or clearance is missing, or if the service is unsuitable, and will discuss appropriate next steps and any applicable refund or other remedy. Requests to cancel are handled under section 4. Your Australian Consumer Law rights continue after delivery.